We get your materials from you by sending you an external hard drive in the mail. Then we will assist you via a remote screen share session to copy those files from your computer(s) to the external hard drive.
We take an $80 deposit for the hard drive, in addition to your package, that will be refunded to you after the project is over when you have returned the hard drive to us.
Alternatively, you may choose to keep the hard drive as an additional backup, and the cost of the drive is covered by the deposit. This will show up as an item fee in your cart.