The following instructions will be useful for any clients wondering how to use their archive on their PCs. Please note, these instructions will not be helpful to Mac users; there will be a post coming soon to help out everyone on a Macintosh.


usb transferHow to open a USB:

– Plug the USB drive into either the front or the back of your computer.
– A window should popup called AutoPlay.
Click Open Folder to View Files.autoplay
– This will open the folder that your photos reside in.
– If the AutoPlay window does not popup when you plug the USB drive in, you can also go about it this way:
– Open the Start Menu and click Computer.
– In Computer, under Devices with Removable Storage you will see “EverPresent Archive”. Click this and your folders will show up.

How to transfer your archive to your desktop:

– To transfer your archive to your desktop, first refer to “How to Open a USB”.
– Right click on your folder on the USB named “EverPresent Archive”, and in the drop-down click Copy.
– Go to your Desktop, right click, and click Paste. This may take awhile, depending on the size of your archive
– Your Archive will live on your Desktop until you either move it or delete it.

How to navigate your subfolders:

– To click through your subfolders, you simply double click the folder you want, and it will open.
– To go back to another folder, press the back arrow at the top near the search bar.
– To open JPEGs, go to the photo you want to view and either double click or right click and press Preview. The thumbnail versions in your folder are only previews and are not the full photo. You have to double click into the photo to see the entire thing.

How to know how much space you have on your computer

– Open the Start Menu and click Computer.
– Under Hard Disk Drives, right click with your mouse on the C or any of the drives under that section, then click Properties.
– Under Properties, you will see “Used Space” and “Free Space”. The Free Space is the free space that you have on your computer.
– Some computers will also allow you to see how much space you have without clicking Properties. It will appear underneath the Drive itself.

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