Pickup Service Across the Northeast
Your memories never leave your sight without documentation, tracking, and trained professionals.
100,000+
130+
locations
90,000+
converted per year
115+
employees
5 million
scanned per year
Don’t let safety & Logistics keep you from starting
EverPresent’s mission is to preserve memories and we’re committed to making it convenient with a service you trust.
Our doorstep pickup service is designed for two things: peace of mind that your memories are safe from the moment they leave your hands and removing the time-consuming and physically demanding obstacles to starting this project.
We never let difficult logistics get in the way of our clients starting an important project, which has helped us earn the trust of families and institutions nationwide and become one of America’s three largest digitizing companies.
Built-In Safety, Every Mile
Mail-in services rely on third-party carriers, automated sorting facilities, and generic tracking numbers. Once your box is shipped, you’re hoping nothing goes wrong.
With EverPresent, your materials are handled through a documented, in-person chain of custody from your doorstep to our lab.
All EverPresent drivers:
Vehicle Monitoring & GPS
Our vehicles are equipped with advanced monitoring systems:
Book Your Pickup
Schedule a doorstep pickup online in minutes. No consultation required to book—but one is always available if you want to talk things through first.
Pickup Confirmation & Arrival Window
Before pickup day, you’ll receive a confirmation with your scheduled arrival window and what to expect during pickup.
Driver Arrival & Receipt
When your EverPresent driver arrives your items are placed into barcoded bins and you receive a physical receipt
Lab Arrival Alert
You’ll receive an alert confirming safe arrival at our lab before your project moves into our standard intake and digitization workflow
Home Pickup FAQ
How do I book a pickup?
Give us a call or click the buttons below to get started.
I have a lot of materials. Can you handle it?
Yes, and that’s one reason we offer doorstep pickups. Big projects require a big vehicle and strong muscles to transport. We digitize millions of items every year. Whatever you have, we can handle it. Please don’t be shy!
Who will I be dealing with at my home or office?
All EverPresent pickups are handled by EverPresent’s full-time drivers in our own vehicles. This is one of the most important things we do, and we never subcontract the work.
Am I obligated to proceed with the project if I book a doorstep pickup?
You are not, and we require no upfront payment. Estimates are complementary, as is your initial consultation. At times, clients do choose to delay or cancel their project. This is rarely an issue, but when you fill out the booking form, don’t be shy to let us know if you’d like to have a quick chat with us before confirming to get a better sense of the scope and budget.
How long do I need to reserve for the pickup?
Our drivers will just be with you for a few minutes, and we’ll give you a reasonable pickup window on the day we’re coming, along with a 30 minute warning via phone or text. Please just have your photos and videos compiled so our drivers can efficiently put them into our watertight bins and assign them a unique barcode ID sticker.
Will you also return the project to my home or office?
Absolutely. Our drivers return all your original materials along with the USBs and/or CDs of your digitized archives. That said, at times clients choose to have us return the project by mail for easier logistics once the order is safely digitized.
