Q: <strong>LEARN MORE ABOUT EVERPRESENTS AI PHILOSOPHY</strong>

Across all analog formats we use artificial intelligence as a support tool, not a substitute for human expertise. AI assists with stabilization, cleanup, and consistency, allowing our specialists to focus on judgment, quality control, and preservation decisions. We don’t apply the same approach to every format, and we don’t automate simply for speed. Slides demand different care than VHS tapes; audio requires different judgment than film. Each project is reviewed by people who understand the material , the era it came from, and the responsibility that comes with preserving it. Every order reflects the same philosophy: thoughtful technology, human oversight, and respect for the original.

Question 1

LEARN MORE ABOUT EVERPRESENTS AI PHILOSOPHY

Accepted Answer

Across all analog formats we use artificial intelligence as a support tool, not a substitute for human expertise. AI assists with stabilization, cleanup, and consistency, allowing our specialists to focus on judgment, quality control, and preservation decisions.

We don’t apply the same approach to every format, and we don’t automate simply for speed. Slides demand different care than VHS tapes; audio requires different judgment than film. Each project is reviewed by people who understand the material, the era it came from, and the responsibility that comes with preserving it.

Every order reflects the same philosophy: thoughtful technology, human oversight, and respect for the original.

Question 2

What are the different types of photo albums?

Accepted Answer

There are several different kinds. EverPresent classifies albums into the four following categories: sticky, scrapbook, sleeve, and tightly-bound.

Sticky albums, also known as magnetic albums, are self-adhesive. Photos will be stuck directly to the page, and there will be a sheet of plastic over them.

Sleeve albums also have plastic, but instead of folding over the photos, here pictures are easily slipped into and out of sleeves. Most commonly these albums were made to display 4×6 photo prints.

Scrapbook albums generally refer to albums where the images are arranged artistically on the pages and often overlap. There is more likely to be embellishments, captions, and material additional to photos in these types of albums.

Vintage albums are a catch-all for anything else, but generally refer to albums where the images are also pasted onto pages with photo corners. They are often black paper or parchment pages bound with string.

Tightly bound albums have spines more like books, meaning the pages cannot be removed (most other types of albums have flexible/removable binding so more pages can be added). This might be a written journal or a school yearbook.

Question 3

What are my choices for digitizing albums?

Accepted Answer

Every album is unique and each photo in it was curated with care. Someone took the time to select each image, where its place was and what order it goes in. Perhaps a family member even took the time to scrawl captions of who, where and what the photos are of, adding ticket stubs and postcards in the mix. Here at EverPresent we offer the option to choose to preserve as little or as much as you want.

Do you want the covers of your albums scanned? You may want the front, inside and back covers scanned for album recreation if you are considering a photobook project.

How do you want pages cropped? We offer full-page scans, as well as individual image crops. You can always select both options as well.

Do you want to preserve captions? Caption transcriptions and scanning the backs of images will preserve any handwriting accompanying an image.

As with every project in any media that we digitize, we will always make sure that your memories end up in the same condition as we received them. So, even if we have to remove pictures from sleeves, sticky pages, or photo corners, you can rest assured that each image will end up back in its rightful place.

Question 4

my album is really delicate, can you digitize the fragile pages?

Accepted Answer

Yes. We handle all of our material with the utmost care, and assess the best way to scan without damage. Our overhead scanning technology allows us to capture scans without any more handling to the book than just flipping through the pages. If there are ever challenges with the delicacy of the album that may affect the quality of the scan we will always contact you to let you know your options.

Question 5

do different albums cost different prices?

Accepted Answer

Yes and no. We do not base the price of the albums on the type, but rather the condition. Whether your albums are sleeve or sticky won’t change the cost, but sometimes sticky albums deteriorate and require extra handling to get good scans. The price of an album will depend more on its fragility, and while that sometimes correlates with album type, scrapbooks, sleeves, and sticky albums, all have the same base price.

Question 6

what kind of files will i get back with my album?

Accepted Answer

That depends a bit on what customizations you choose. Our standard format is 600 dpi, JPEG files with 24 bit color depth. We offer high resolution scanning, and TIFF files for those looking for less image compression. These will create massive file sizes, as average full-page JPEGS at our standard resolution can be around 12 megabytes each already.

All jobs are quality-checked to ensure that all scans are in the correct place and the digital order matches the order of the physical images Each album will have its own individual folder on the digital archive within the title of the album. Folders will be ordered chronologically according to the dates labelled on the album, or numerically, if that’s how you have them organized. If you don’t have any specific labels, we will use our generic naming system to keep each album folder separate.

If you’d like to go a step further to preserve the information in your albums we can provide manually typed captions for your photos which can be preserved in the file name or metadata. Our digital organizing team can even set face tags for members or your family, geo-tags for searchable locations and add date-setting so images have digital time information within the file. Older photos may be flagged for our Advance Image Retouching service, where we provide photo restoration for an hourly fee.

Question 7

how do i store my photo albums to preserve them?

Accepted Answer

While all albums will deteriorate over time, fading, warping, and general damage is exacerbated by fluctuating temperature, exposure to light and heat and excess handling. The best place to store albums is in well insulated areas of the home, away from moisture and warmth. There are lots of useful resources online for how to best preserve scrapbooks of historical significance, Conservation Wiki has a very in-depth guide.

Question 8

How are photo albums scanned?

Accepted Answer

There are many different types of albums, and the age and condition of this media can vary quite a bit. The way we choose to scan an album is evaluated based on the type, condition of both the album and photos, as well as the client’s requests for full-page or individual scans. Regardless of the equipment used, every page, picture and scanner are carefully dusted to inhibit particles showing on scans, any plastic covering is also removed when the scan happens. All album scans are provided at 600 dpi, which is twice the number of dots per inch that photos are printed at, so you can rest assured that we aren’t degrading the amount of information during the digitizing process.

Flatbed Scanners – Flatbed scanners are an integral part of our technology at EverPresent, and are generally capable of handling almost any type of photographic media we see. When it comes to albums, flatbed scanners tend to be where particularly fiddly albums go, such as pages with photos that need to be removed from photo corners, or books that are too tightly bound for overhead scanning. All of our flatbed scanners are commercial-grade Epson scanners that cost thousands of dollars.

Overhead Scanners – Overhead scanner set-ups work by incorporating camera technology with overhead rigs that capture images from above. This technology makes it ideal for extra-large items such as unfolded newspapers, large albums, and full-page scans. This is the primary technology used to scan most types of albums. Each of these rigs cost upwards of tens of thousands of dollars to create.

Feed Scanners – Sleeve albums in good enough condition (generally newer 4×6 prints) that allow the removal of photographs tend to go to our feed scanners. These batch-style scanners individually take in an image to scan allowing for quick digitizing without compromising quality. We use Kodak technology and each of our stations created to equip this includes pieces of equipment worth more than $20,000 a piece.

	EverPresent	LegacyBox	iMemories	ScanCafe	CVS, Walmart
Formats Handled	✅ All Album & Books. Sleeve albums; Sticky Albums; Vintage Black Paper albums; Vintage Scrapbooks; Creative Memories Scrapbooks; Loose Scrapbook pages; Journals; Notebooks; Magazines and more	❌ Photo Prints Only: 4″x6″ to 8.5″x11	❌ Photo Prints Only: 4″x6″ to 8″x10″	✅ Accepts some Photos in Albums	❌ Photo Prints: 2″x2″ to 8″x12″
Submission Requirements	✅ May submit as is, including albums, scrapbooks, carousels, frames, binders a nd more.	❌ DIY group by size. Does not accept images in any type of album	❌ DIY group by size. Does not accept images in any type album	❌ Accepts some albums with surcharges per album	❌ All photos must be loose. No albums.
Digitizing Upgrades	✅ Up to 4,000 DPI, two levels of AI and human driven enhancement and restoration upgrades, .tiff archival upgrade	❌ One size fits all	❌ AI enhancement upgrade	✅ Damaged photo restoration options; .TIFF archival upgrade	❌ One size fits all
Organizing Options	✅ Caption transcription, metadata tagging by date, topic, face, etc., PDF with OCR for documents	❌ Not available	❌ Not available	❌ Not available	❌ Not available

	EverPresent	LegacyBox	iMemories	ScanCafe	CVS, Walmart
Home Pickup	✅ Yes. Northeast, Delaware, Maryland, Virginia, DC, Florida	❌ Not available	❌ Not available	❌ Not available	❌ Not available
Local Stores	✅ Yes. Over 130 local stores.	❌ Not available	❌ Not available	❌ Not available	✅ Local stores receive projects that are then shipped to Atlanta
Inbound Shipping Included	✅ Included	✅ Included	❌ Surcharge	❌ Surcharge	✅ Included
Flexible Shipping Approach	✅ Free labels to be used on any sized box	❌ Fully prepaid box; size limits	❌ Prepaid ship kit; size limits	✅ Prepaid ship kit or mail yourself	✅ Boxed and shipped for you at retail counter

	EverPresent	LegacyBox	iMemories	ScanCafe	CVS, Walmart
Inventory & Quotes	✅ Formats identified and counted for you	❌ You do the work	❌ You do the work	❌ You do the work	❌ You do the work
Order Approval & Payment	✅ Free quote provided, pay after approval	❌ Fully pre-pay before sending in your project	❌ Pre-pay for ship kit	✅ Pre-pay for ship kit OR 75% deposit based on DIY counts	❌ Fully pre-pay before sending in your project
Personalized Ordering Experience	✅ Choice of phone consultation or online self-service	❌ Online shopping cart	❌ Online shopping cart	✅ Online shopping cart with option to call first	❌ Online shopping cart
Digital Delivery Options	✅ Download and private cloud app free for 60 days	❌ Downloads not included in listed pricing	✅ Download and private cloud app free for 30 days	❌ Download from a .zip file via email or sign up for third-party hosting	❌ Available for 60 days via Google download

Photo album scanning

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why digitize photo albums with us

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Album Photo Restoration & Retouching with Optional AI Enhancements

EverPresent Digitizes every album Format

Album & Scrapbook Pricing

Album Photos

Full Page Scans

INCLUDED:

A $50 service fee applies to all orders. This service fee provides for safe handling procedures including: intake, item coding, physical & digital storage, quality checks by senior technicians and packaging.

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